Privacy Policy

Your data is safe with us

At Peaceful Alchemist, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website, join our waiting list, or book a retreat. If you have any questions about how we use your details, please reach out to us at info@peacefulalchemist.com.

Last Updated: March 22, 2026

1. Data Controller

Peaceful Alchemist processes your personal data in accordance with the General Data Protection Regulation (GDPR/AVG).

2. Information We Collect

We collect only the information necessary to provide you with a safe and transformative retreat experience:

Contact Information: Name and email address for updates and waiting lists.
Booking Details: Address, phone number, and emergency contact details.
Special Category Data (Sensitive Information): Information regarding your health, allergies, or dietary requirements.
Payment Information: Processed securely via MoneyMonk; we do not store full credit card details on our servers.
Technical Data: IP addresses and browsing behavior via cookies.

3. How We Use Your Data

Communication: To send you updates about upcoming trips or your status on a waiting list.
Trip Management: To process your booking and ensure your retreat experience is handled professionally.
Health & Safety: We use your health and dietary data strictly to ensure your well-being during the retreat.
Legal & Accounting: To fulfill our financial obligations and Dutch tax requirements.

4. Legal Basis for Processing

Under the GDPR, we process your data based on:

Consent: For newsletter and waiting list sign-ups.
Contractual Necessity: To fulfill the retreat booking you have purchased.
Explicit Consent: Required specifically for processing any health or medical data you provide.
Legitimate Interest: For basic business operations and marketing

5. Technical Partners & Data Processors

We use trusted third-party services to keep your data secure:

WordPress & WooCommerce: Our website host and booking engine.
MoneyMonk: Our secure payment and accounting partner (Netherlands-based).
MailChimp: Managing our community updates via email.

6. Photography and Media

We love capturing the magic of our retreats for future promotion.

Usage: Photos or videos taken during trips may be used on our social media and website.
Your Choice: During the booking process, you will be given the option to opt-in or opt-out of appearing in marketing materials.
Withdrawal: You may withdraw this consent at any time by contacting us in writing, and we will remove your likeness from future promotional content.

7. Cookies and Tracking

Our website uses cookies to function correctly (e.g., keeping items in your cart) and to analyze site traffic.

Functional Cookies: Essential for the WooCommerce store to work.
Analytical Cookies: Help us understand how visitors interact with the site. You can manage these via our cookie banner or your browser settings.

8. International Transfers

As we serve a global audience, your data may be processed by providers outside the European Economic Area (EEA), such as US-based email tools. We ensure these providers adhere to Standard Contractual Clauses (SCCs) to maintain a high level of protection.

9. Data Retention

Marketing data: Kept until you unsubscribe or request deletion.
Financial Records: Kept for 7 years to comply with Dutch tax law (Belastingdienst).
Health Data: Deleted within 30 days after the completion of your retreat, unless otherwise required for legal reasons.

10. Your Rights

Under the GDPR, you have the right to:

Access and Rectify: Request a copy of your data or correct errors.
Erasure: Request that we delete your personal data (“Right to be Forgotten”).
Withdraw Consent: Unsubscribe from emails or revoke photo consent at any time.
Lodge a Complaint: You have the right to contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Proudly affiliated with VZR, protecting your peace of mind and your Peaceful Alchemist adventure.

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